Gift Pass
Frequently Asked Questions.
Where can one use the Sodexo Gift Pass?
A Sodexo Gift Pass can be used to purchase a wide range of products
and services from branded and non- branded outlets that are affiliated
to Sodexo for accepting the Passes in place of cash payments.
With the Sodexo Gift Pass one can choose and purchase from over
1.000 product categories ranging from Apparels & Footwear,
Jewelleries & Watches, Electronic Goods, Home Appliances &
Consumer Durables, Travel Packages, Books & Music Items, Leather
& Luggage items, Restaurants & Fine Dining, etc
What is a Sodexo Gift Pass Merchant Outlet?
A Gift Pass Affiliated Outlet is any establishment, which is
under a contract with Sodexo to honor/accept the Sodexo Gift Pass.
Such outlets sell their products or services in exchange of the Sodexo Gift Pass. There are over 3.600 Sodexo Gift Pass affiliated outlets
spread across the nation.
How to get the Gift Pass Merchant Directory?
The Gift Pass Merchant Directory comes along with the Gift Pass envelope.
Is there any way of knowing the Merchant Outlet details apart from the Directory?
Yes, one can visit the website www.sodexoindonesia.co.id and go to the Merchant List section for getting access to the all Indonesia Merchant Outlet database.
Is there any validity period for usage of the Sodexo Gift Pass?
Yes, each Sodexo Gift Pass will be having the valid till
date mentioned on the front side. Validity period can vary from shortest 10 month to the longest 16 month depend on the emission date.
Can the Sodexo Gift Pass be used only by the recipient or can it also be used by his/her family members?
The Sodexo Gift Pass can be used by the recipient as well as by any
of his/her family members. Any person possessing the Gift Passes can
use the same in any of the affiliated outlets. Hence the recipient
needs to be careful with his/her Gift Passes to ensure that the Gift
Passes do not get to the hands of any unintended user.
What to do if my Gift Passes are lost/stolen/damaged?
The recipient will be solely responsible for the safekeeping and proper
usage of the Sodexo Gift Pass issued to him/her. In the eventuality
of loss or damage of the Gift Passes there will be no replacement or
compensation.
Can I recommend any addition to the affiliation outlet list?
Yes, if you specifically want any outlet(s) to be included in the
Sodexho affiliated outlet network, you can communicate the same via a
mail to cs@sodexhoindonesia.com.
